Right at Home

Right at Home franchisees offer in-home care support services to seniors and other adults to help them retain as much independence and dignity as possible as they age. Specific services include meal preparation, assistance with errands, transportation and hygiene, and general companionship, and some franchisees also offer nursing services. Service delivery ranges from a few hours per week to round-the-clock care. Right at Home is an innovator in the home care industry: its RightTransitions program was the first nationwide package of services designed to help hospitals and other providers reduce preventable readmissions and associated costs—a pilot study with Forsyth Hospital reported a 65% reduction in preventable readmissions, a 99% patient satisfaction rate, and $1,000,000 in hospital savings. The RightCare approach is built on four principles—RightPeople, RightServices, RightApproach, and RightMission—delivering an exceptional customer experience through dedicated local owners, trained compassionate caregivers, flexible scheduling, and personalized care plans. Right at Home is one of the largest and fastest-growing home care franchise brands, providing care for tens of thousands of clients every day and collaborating with renowned institutions such as Harvard Medical School, Philips, and the Duke Endowment. Established in 1995 and first franchised in 2000, the network has grown to over 780 franchised units across the US, Canada, and internationally.